Fill out the form and we'll get back to you in under 4 hours

Coldture 

<p>If you receive your Coldture mat, and find the edges are curled up, please send an email to our support team at: <a href="mailto:support@coldture.com">support@coldture.com</a></p><p>Please include a photo of the mat in the email, and our support team will do our best to assist you and rectify the issue as fast as possible!&#xA0;</p>

If you receive your Coldture mat, and find the edges are curled up, please send an email to our support team at: support@coldture.com. Please include a photo of the mat in the email, and our support team will do our best to assist you and rectify the

My Coldture mat is curling up, what should I do?

Coldture Accesories

Portable Tubs + Chiller Pro Setup Guide

Tub only setup video

V1 Bundle Setup Guide

What is the difference between the Classic & Barrel tub ?

How can I stop a leak coming from the connection to my tub?

How do I clean my tub?

My tub is leaking, what should I do?

What is the maintenance routine on the tub?

The Portable Tubs

Connect to the "Coldture App"

What should be in my box?

How do I attach my in-line screen filter?

Control Panel Tutorial

The Chiller Pro

Coldture – How to Set Up Your Pro Plunge (Step-by-Step Installation Guide)

How do I operate the Control Panel on my Pro Plunge

My Pro Plunge is not flowing water, how do I fix it?

I have extra parts for my Pro Plunge, Do I need them?

Can I connect my Pro-Plunge to Wi-Fi?

Pro Plunge Manual

How do I change the temperature scale on my Pro Plunge

How do I drain my Pro Plunge?

The Pro Plunge

Coldture – How to Set Up Your Xtreme Outdoor Cold Plunge (Full Installation Guide)

User Manual (Downloadable)

The Xtreme Outdoor Cold Plunge

Coldture – How to Set Up Your Pro Plunge Lite (Complete Setup Guide)

The Pro Plunge Lite

Coldture - How to Fix the E-1 Error on Your Chiller Pro (Step-by-Step Guide)

Coldture – How to Fix E7 Error (White Wire Screen Issue) on Your Chiller Pro

Coldture – Chiller Pro Disassembly & Component Access (Step-by-Step Guide)

Chiller Pro

Coldture – How to Fix E10 Error and Wi-Fi Connectivity Issues (Xtreme Outdoor Cold Plunge)

Xtreme Outdoor Cold Plunge

Coldture – How to Remove and Reinstall Your Chiller (Pro Plunge & Pro Plunge Lite Models)

Pro Plunge & Pro Plunge Lite

Coldture – Troubleshooting & Guided Support

V2 Chiller Pro -> how do I connect my Iphone & Android ?

V1 Coldture Chiller -> how do I connect my smartphone ?

Mobile App

Residential Maintenance Manual

Long term maintenance instructional video

Long term maintenance written instructions

Maintenance

V1 Manual

Water Chiller Pro Manual

Pro Plunge Lite Manual

Xtreme Outdoor Cold Plunge Manual

Xtreme Dual Outdoor Contrast Tub Manual

Red Light Panels Manual

Red Light Face Mask Manual

PEMF Mat Manual

Pod Sauna Manual

Pod Corner Sauna Manual

Hybrid Sauna Manual

Xtreme Outdoor Sauna Assembly Instructions copy

Xtreme Outdoor Sauna Assembly Instructions

Bathtub Adapter Manual

Coldture Manuals

Can I use the chiller with my own bathtub, and does it require professional installation?

Can I turn off the chiller between uses or should it run continuously?

Can the Chiller be left out all year?

What am I supposed to do if my chiller has missing parts or the setup appears to be incorrect?

If I want to set up my tub and chiller with height differences, how should I proceed?

What should I do if I notice a leak in my chiller unit?

What are the steps for troubleshooting my chiller if it has no water flow?

My chiller is not dropping temperature, what should I do?

My Chiller is leaking from the filter, what should I do?

Does the Chiller Pro have Ozone Sanitization?

Instructional Videos Full Playlist!

How to operate the control panel on your chiller pro! (Video)

Written instructions for control panel operation!

What should be in my box? (written guide)

Chiller

Do I need to use the chemical starter pack?

What are the hose sleeves used for?

Video Guide for Sleeve Installation

How do I install my sleeves? (written instructions)

How can I track my order or inquire about the status of my shipment?

What is the process for initiating a warranty claim or reporting an issue with a product?

What is the procedure for sending a chiller back to the manufacturer for repairs?

My Coldture mat is curling up, what should I do?Updated 9 months ago