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Coldture 

In the situation where your tub has a leak, please email our support team immediately, or call our phone line (647-933-1011). Please attach a photo of the leak if you choose to contact us via e-mail.&#xA0;Our support team will get back to you as fast as possible in order to find a resolution!&#xA0;

In the situation where your tub has a leak, please email our support team immediately, or call our phone line (647-933-1011). Please attach a photo of the leak if you choose to contact us via e-mail. Our support team will get back to you as fast as p

My tub is leaking, what should I do?

Portable Tubs

(NEW) Classic/Barrel + Chiller Pro Setup Guide

V1 Bundle Setup Guide

Tub only setup video

What is the difference between the Classic & Barrel tub ?

How can I stop a leak coming from the connection to my tub?

How do I clean my tub?

What is the maintenance routine on the tub?

Residential Maintenance Manual

Long term maintenance instructional video!

Long term maintenance written instructions!

Maintenance

My Pro Plunge is not flowing water, how do I fix it?

I have extra parts for my Pro Plunge, Do I need them?

Can I connect my Pro-Plunge to Wi-Fi?

Pro Plunge Manual

How do I change the temperature scale on my Pro Plunge

I just received my Pro Plunge, what are my first steps?

How do I operate the Control Panel on my Pro Plunge

How do I drain my Pro Plunge?

Pro Plunge

Can I use the chiller with my own bathtub, and does it require professional installation?

Can I turn off the chiller between uses or should it run continuously?

Can the Chiller be left out all year?

What am I supposed to do if my chiller has missing parts or the setup appears to be incorrect?

If I want to set up my tub and chiller with height differences, how should I proceed?

What should I do if I notice a leak in my chiller unit?

What are the steps for troubleshooting my chiller if it has no water flow?

My chiller is not dropping temperature, what should I do?

My Chiller is leaking from the filter, what should I do?

Does the Chiller Pro have Ozone Sanitization?

Instructional Videos Full Playlist!

How to operate the control panel on your chiller pro! (Video)

Written instructions for control panel operation!

What should be in my box? (written guide)

Chiller

V2 Chiller Pro -> how do I connect my Iphone & Android ?

V1 Coldture Chiller -> how do I connect my smartphone ?

Mobile App

My Coldture mat is curling up, what should I do?

Do I need to use the chemical starter pack?

What are the hose sleeves used for?

Video Guide for Sleeve Installation

How do I install my sleeves? (written instructions)

Coldture Accesories

How can I track my order or inquire about the status of my shipment?

What is the process for initiating a warranty claim or reporting an issue with a product?

What is the procedure for sending a chiller back to the manufacturer for repairs?

My tub is leaking, what should I do?Updated 10 months ago