Fill out the form and we'll get back to you in under 4 hours

Coldture 

Initial Setup Upon Receiving Your Cold Plunge&#xA0; 1. Closing the Drain Valve- Locate the valve on the right-hand side of the chiller. &#xA0;- Ensure the valve is closed. A closed valve is perpendicular to the pipe. (Refer to the diagram for clarity.) &#xA0;2. Removing Internal Components&#xA0;- Use a screwdriver to open the grate and push it upward to remove it. &#xA0;- Remove the skimmer and place it beside the grate. &#xA0;- Unscrew the filter and set it aside as well. &#xA0; 3. Breaking the Airlock- Follow the provided instructions or watch the linked video to push water through the system and break the airlock. &#xA0;Airlock video:&#xA0;<a href="https://www.youtube.com/watch?v=Zo29I1PDjfw" id="isPasted">https://www.youtube.com/watch?v=Zo29I1PDjfw</a>

Initial Setup Upon Receiving Your Cold Plunge. 1. Closing the Drain Valve. - Locate the valve on the right-hand side of the chiller. - Ensure the valve is closed. A closed valve is perpendicular to the pipe. (Refer to the diagram for clarity.). 2. Re

I just received my Pro Plunge, what are my first steps?

Pro Plunge

(NEW) Classic/Barrel + Chiller Pro Setup Guide

V1 Bundle Setup Guide

Tub only setup video

What is the difference between the Classic & Barrel tub ?

How can I stop a leak coming from the connection to my tub?

How do I clean my tub?

My tub is leaking, what should I do?

What is the maintenance routine on the tub?

Portable Tubs

Residential Maintenance Manual

Long term maintenance instructional video!

Long term maintenance written instructions!

Maintenance

My Pro Plunge is not flowing water, how do I fix it?

I have extra parts for my Pro Plunge, Do I need them?

Can I connect my Pro-Plunge to Wi-Fi?

Pro Plunge Manual

How do I change the temperature scale on my Pro Plunge

How do I operate the Control Panel on my Pro Plunge

How do I drain my Pro Plunge?

Can I use the chiller with my own bathtub, and does it require professional installation?

Can I turn off the chiller between uses or should it run continuously?

Can the Chiller be left out all year?

What am I supposed to do if my chiller has missing parts or the setup appears to be incorrect?

If I want to set up my tub and chiller with height differences, how should I proceed?

What should I do if I notice a leak in my chiller unit?

What are the steps for troubleshooting my chiller if it has no water flow?

My chiller is not dropping temperature, what should I do?

My Chiller is leaking from the filter, what should I do?

Does the Chiller Pro have Ozone Sanitization?

Instructional Videos Full Playlist!

How to operate the control panel on your chiller pro! (Video)

Written instructions for control panel operation!

What should be in my box? (written guide)

Chiller

V2 Chiller Pro -> how do I connect my Iphone & Android ?

V1 Coldture Chiller -> how do I connect my smartphone ?

Mobile App

My Coldture mat is curling up, what should I do?

Do I need to use the chemical starter pack?

What are the hose sleeves used for?

Video Guide for Sleeve Installation

How do I install my sleeves? (written instructions)

Coldture Accesories

How can I track my order or inquire about the status of my shipment?

What is the process for initiating a warranty claim or reporting an issue with a product?

What is the procedure for sending a chiller back to the manufacturer for repairs?

I just received my Pro Plunge, what are my first steps?Updated 5 months ago