What am I supposed to do if my chiller has missing parts or the setup appears to be incorrect?Updated a year ago

In the rare case that your chiller arrives with missing parts or incorrect setup components, please consider making a brief video detailing the issue. Such a video can greatly aid in understanding the problem and expedite the customer service process. Additionally, if you haven't already, please consult the setup video that may guide you through a seamless installation. Notify us of your findings so we can resolve this issue promptly and efficiently.