You have the flexibility to use the chiller with your own bathtub at home. The installation process is designed to be user-friendly and straightforward. Simply place the hoses into your bathtub and plug the unit in—it's as simple as that! There is no
The chiller can be managed based on your personal preference and usage pattern. You have the option to let the chiller run throughout the day or to turn it on only when you are ready to use it. If you plan to plunge daily, the chiller can be set to r
If you're interested in using our products outdoors, it's important to note that while the tub can remain outside year-round, the chiller should not be left outside in temperatures below -10 degrees Celsius due to the extreme temperature, and risks o
In the rare case that your chiller arrives with missing parts or incorrect setup components, please consider making a brief video detailing the issue. Such a video can greatly aid in understanding the problem and expedite the customer service process
When setting up your tub and chiller in different locations, especially with height differences like placing the chiller above the tub, caution is advised. While the chiller may have the capability to pump the water, such a setup is not recommended d
If you notice a leak in your chiller unit, it's important to document the issue to help our team provide you with the best possible support. Please send us a short 15-second live video of the leak. This can assist our team in determining the next ste
If your chiller is experiencing problems with water flow, follow these troubleshooting steps:. First, inspect the screen filter on the INLET of your chiller. Close the valves on your tub and then unscrew the hose and housing unit from the chiller to
First, ensure that the screen filter located on the INLET of your chiller is clear. A potential blockage here could cause decreased flow, causing the chiller to struggle to maintain, and drop temperature. Second, ensure that your chiller is 1 foot aw
First, remove the filter housing off of the thread on the chiller. Ensure that there is a silicone o-ring gasket placed inside the top of the thread. If there is no O-Ring in the unit then please immediately reach out to our support team at: support@
Our cutting-edge chiller boasts a unique three-step filtration system that includes a coarse filter, a 20-micro antiseptic filter, and an exclusive water softening cartridge. This advanced system ensures the longevity and optimal performance of your
Below is the link for our full playlist of Chiller Pro Instructional Video.
Below is a video on control panel operation!.
Function: The power button is located on the far left of the panel. Pressing this button will turn the chiller on or off, controlling its overall power state. Function: This button is used to switch between temperature scales. By pressing the C/F but
Below is an outline of the parts in your Chiller Pro box:. When you open the box for your chiller unit, you will find a variety of essential components neatly organized within the parts bag. Below is a detailed description of each item included:. 1.