What is the procedure for sending a chiller back to the manufacturer for repairs?Updated a year ago

If your chiller is encountering issues, please send us a short video that clearly outlines the problem and displays any error codes on the screen. This will assist us in determining the root cause and the appropriate corrective measures. Once we review the video, we will guide you through the shipping process for repair services, ensuring a smooth and efficient resolution to your chiller's operational concerns. For these concerns, you can reach out to us at: [email protected]