What is the process for initiating a warranty claim or reporting an issue with a product?Updated a year ago

For any issues with your product, such as a leak or receiving an error message, please reach out to us with a detailed description of the problem. If possible, send us a video demonstrating the issue. It's also important to keep the original box your product came in. Make sure to confirm your order number in correspondence to expedite the process. Our support team is dedicated to resolving your issues promptly. The video can be sent to our support team at: [email protected]